Dear Pimaxer,

If you have a problem When you log in to the Pimax store account, please don't worry, just click the word "here" on the login page to try it again. We switched the order system since 12th, March,2020. Sorry for the inconvenience caused by it.

If you can login to the account, but can't find the order you placed ever. Just click "here" on the "My Account" page to check it.

If the above solution can't solve your problem still , just contact us by submitting a ticket, Thank you for your support and understanding.

Best Regards,

Pimax Service Team