If your 8KX Upgrades& Preorder order# starts with P (For instance P12345), please confirm your address ASAP.


login the site:pimax.com 


If you can confirm that your shipping info under your account is correct, you don't need to contact us, just wait for it.


If you’d like to change your shipping info, please kindly go to our service desk to submit a ticket before the fulfillment is finished, include full info as following in the description:

Order#:

Name:

Address 1: 

Address 2:

City: 

State/Region:

Zip:

Country: 

Phone: 

Email: 


 If you request to change the shipping address after we ship it,  you will take the extra fee, such as address modification fee or reshipping fee, etc.

If you have any questions, please contact us through submitting a ticket at Pimax Service Desk


Thank you very much! 

Have a great day! 

Best,

Pimax team