LED is blue

Controller is powered but not paired to your headset.Pair your controller again:

  • Navigate to the SteamVR status window
  • Open the menu and select Devices > Pair Controller.
  • Hold down both the System and B buttons for a few seconds

If this does not pair the controller,try turning the device on and off to power-cycle it.


LED is red (flashing)

The controller is in an error state.If you just updated your controller firmware,please contact Steam Support.

If you did not just update your controller firmware,you should be able to recover your controller by following the Reset your controller instruction below.


LED is off

Controller is not powered. If your controller will not power on, plug it in for a while to ensure that it has a charge and then try again. If the LED remains off, check the device's status in VR Monitor. It should be gray. If it is in another state, you can try resetting your controller using the instructions immediately below.


Still having problems?Reset your controller.

If none of this information solved the problem, you can try performing a "hard reset" on your controller. To do this:


  • Plug the controller in via USB and leave it to charge for 10 minutes.
  • Unplug it and hold down the System Button for 15 seconds, then release.
  • Power the controller on again.

The controller should recover. If you continue having problems, you can contact Contact Steam Support to get help.