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1. Physical connection: Please make sure you have both LCD monitor and Pimax headset connected. Pimax headset could not work without LCD monitor. Ple...
Tue, 23 Jun, 2020 at 2:37 PM
1. Remove the comfort kit on the headset: How to remove and install the comfort kit 2.Install eyetracking on the headset as shown belew: 3. The ...
Sat, 23 Jan, 2021 at 4:48 PM
1. Open the box and choose the screw that matches the hole diameter of the screw at the bottom of the headset. ...
Mon, 24 May, 2021 at 3:08 PM
For Pimax Artisan & 5K Plus/XR/Super & 8K PLUS/X, you could find our Knowledge base and video instruction here: https://support.pimax.com/en/suppor...
Thu, 3 Jun, 2021 at 11:21 AM
--->Firstly, please install Pimax Experience. Please download it from this thread: https://community.openmr.ai/t/pimax-vr-experience-public-beta-versio...
Thu, 15 Jul, 2021 at 9:04 AM
LED is blue Controller is powered but not paired to your headset.Pair your controller again: Navigate to the SteamVR status window Open the menu and sel...
Wed, 24 Feb, 2021 at 3:41 PM
If the 10936 error occurs after updating the firmware or updating Pitool, first ask the user to change the computer. If it can be connected normally, there ...
Tue, 9 Mar, 2021 at 5:00 PM
If the direction in the headset is wrong,you could reset the direction by two steps. 1.choose 9-axis mode in Pitool setting. 2.Right click the Pitool ic...
Wed, 24 Feb, 2021 at 3:35 PM
1.Using gears to adjust IPD(60mm-70mm) 2.Using Pitool and steam VR to adjust IPD(55mm-75mm) (1).Open Pitool and start steam VR. (2)Through steam VR to ...
Fri, 28 May, 2021 at 5:36 PM