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Step A : You can turn up and down the position of the headset by adjusting the headstrap, getting the clearest image while adjusting. Besides, please fix t...
Wed, 10 Mar, 2021 at 2:23 PM
Note: the actual pupil distance corresponding to the limit of moving P2 product lens inside is 62 mm, in order to keep the users from feeling that the lowe...
Wed, 10 Mar, 2021 at 2:26 PM
Pimax STM Device DFU misrecognized as Guillemot STM DFU Device. Recently, our users reported that automatic upgrade is unsuccessful on the latest Pito...
Tue, 16 Mar, 2021 at 2:00 PM
Uncheck the "Run PiTool at Windows startup",the headset won't turn on with the computer booting up.
Mon, 22 Mar, 2021 at 9:24 AM
Getting Started Useful VR Utilities FpsVR on SteamVR. This simple application will allow you to measure your performance and accurately optimize it. It’...
Mon, 6 Sep, 2021 at 2:12 PM
1. Please make sure you have connected the headset successfully by Pitool with DP/USB cable/Power adapter. 2. Launch USB Device Tree Viewer.exe（Green mean...
Tue, 6 Jul, 2021 at 4:00 PM
Firstly, please make sure there is a VR Ready logo from your laptop, see the below pic. 1. Since Pimax headsets do not support HDMI ports, in this case,...
Fri, 28 May, 2021 at 5:20 PM
Could you please start Device Manager and check if there is a Guillemot STM DFU Device. If this device is showing up, please follow the solution below to de...
Fri, 28 Jan, 2022 at 3:24 PM
Description: all Steam and Oculus games show a bad refresh rate on head movement when they are on top. But, if the game is in the background (by pressing th...
Fri, 21 May, 2021 at 3:17 PM
Question: I get my KDMAS. Compared to the original head strap that comes with the headset, the KDMAS is a bit wider. So, how to set up the KDMAS to the head...
Fri, 9 Dec, 2022 at 11:04 AM