How to redeem the Half-Life:Alyx into your Steam library.


Here will be a quick update on the game redemption.


For whom may concerned,

If you purchased the Index controllers from Pimax, but having issues to redeem the Half-

Life:Alyx into your Steam library.

Please follow the instructions below.

1.Submit a ticket to Steam Support.


2.Explain to Steam the controllers are purchased from Pimax.


3.Give the serial numbers of the controllers (which are laser etched on the inner fin and 

start with FKL and FKR).


4.They will assist you to redeem the game.

Have a nice day.

Save Alyx and the Earth from the Combine.

Best Regards,


Your Pimax Team.