Pimax Support

Getting Started 1

• Getting Started

PiTool Settings 1

• PiTool Settings

Cable Extension 1

• Cable Extension

Using a PC Laptop 1

• Using a PC Laptop

Comfort is Important 1

• Comfort is Important

Game Launcher 1

• Game Launcher

FAQ 9

• Computer configuration and environment
• Firmware Related
• Troubleshooting And Solutions
• Positioning Related
• Pimax Setup

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Submit a Ticket 1

• Submit a Ticket

Call Center 1

• Call service

Your Pimax account 0

My account 1

• can't login in/order missing

refund 1

• refund of Pimax contrller/10m cable/Stretch Goal(for Kickstarter backer)

Shipping FAQs 7

• Pimax NOW Summary-8KX/handmotion/Eye Tracking /MAS/Stretch Goal
• Tracking NO. doesn't work/Package "on hold"
• Pimax 8k Plus Shipping
• 8KX backer information confirm
• FedEx need 5106 form?

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New Arrival 2

• Eye Tracking Module
• When will the Artisan restock?

Gifts 1

• ​ How to redeem the Half-Life:Alyx into your Steam library.

Coupons 1

• eye-tracking code for backer

Privacy policy 0

Opt-out policy 0