Portal FAQ

Pimax Portal Quick Guide
Please click to check Pimax Portal Quick Guide.
Fri, 6 Sep, 2024 at 3:32 PM
Button mapping on the Pimax Portal
Tue, 30 May, 2023 at 6:38 PM
4K screen in your hands: Cloud gaming with the Pimax Portal (Xbox)
Tue, 30 May, 2023 at 6:40 PM
How to eject the TF card tray
Wed, 8 Nov, 2023 at 5:43 PM
Can Portal play Black Myth: Wukong?
You can play it, but you can only play it in streaming mode That is to say, you must have a high-end computer or PS5, and use them together in the same loc...
Sun, 8 Sep, 2024 at 3:51 PM
Does Portal support downloading games to a TF card? How to use a TF card?
Portal cannot install Android applications directly into the TF card. Portal's TF card is used as a storage space supplement to store multimedia files ...
Sun, 8 Sep, 2024 at 3:53 PM
How to connect to TV/HDMI related
All versions of Portal are equipped with a full-featured Type-C interface, which can be connected to the TV using a Type-C to HDMI adapter/cable. After con...
Sun, 8 Sep, 2024 at 3:54 PM
How to install the emulator
The official website does not provide support for the use of simulators.  You can refer to the tutorials shared by experts in the community: https://www....
Sun, 8 Sep, 2024 at 3:59 PM
How to perform a factory reset
1. In the settings on the lower left corner of the desktop, select [Device], [Restore Factory Settings] 2. If you cannot enter this interface due to softw...
Sun, 8 Sep, 2024 at 4:03 PM
Emulator Vulkan renderer crash issue
Thank you for your feedback. We have received feedback from multiple users about the vulkan renderer. After investigation, we learned that the problem is c...
Sun, 8 Sep, 2024 at 4:05 PM