Pimax Support

Solution: Place the headset upright, open the Pimax Play, and click on the horizontal calibration

Solution:   1. Check if the render quality from Pimax play was set too high. 2. Check if the monitor resolution and refresh rate are too high, if yes, try...

Crystal Light is a lightweight VR product that does not supporting eye tracking.  But at the same time, you can use software like Quadview to achieve a FFR ...

The Crystal Light is a PCVR-only headset and does not include AIO mode.

The Crystal Light is a PCVR-only headset that does not include a battery, and it needs to be powered by the cable, so it does not support wifi streaming or ...

The Crystal Light can't use the hand tracking module because it doesn't have a USB-C port on the bottom.

The Crystal Light comes standard with a 5m DP cable. There are no other sizes of DP cables available.

Yes, the Crystal Light is compatible with Crystal's Comfort Top strap. However, Crystal Light has been significantly reduced in weight, and in our testi...