FAQ

8KX headset, no sound
For Win 10: 1. Click the Speaker icon on the right bottom of the desktop and make sure to select the select device (Pimax P2NA).    2. Right-click th...
Mon, 4 Apr, 2022 at 9:11 AM
Can't record audio files from the 5K Plus' microphone until SteamVR is closed.
1.The head displays that the connection to the computer host is successful. 2. Enable sound Settings on the PC (Windows 10 is used as an example).  ...
Wed, 15 Jun, 2022 at 2:43 PM
SteamVR Crashes solution
Feedback background: Regarding the crash of steamVR encountered by Pitool users, our software R&D team, after log analysis and multi-factor investigati...
Fri, 5 Aug, 2022 at 5:10 PM