Pimax Support

A: Please follow these steps: Step 1 — Wear it correctly Loosen the strap first, put on the headset, then gradually tighten it until it is secure without...

A: Symptoms: When launching Pimax Play and connecting the headset to light up the virtual lobby, the core planet (moon) surface in the Home space's mai...

A: Please troubleshoot based on the specific situation: Case 1: The device does not appear under "My Devices" Make sure you are logged in t...