Shipping FAQs

Folder for adding Shipping FAQs articles

Pimax NOW Summary-8KX/handmotion/Eye Tracking /MAS/Stretch Goal
what you want may be here Headset Production Related: 8KX Now Shipping, packages include the long awaited SMAS and a new thin facial foam for the comfo...
Tue, 30 Jun, 2020 at 11:10 AM
Tracking NO. doesn't work/Package "on hold"
Note:This is just for orders purchased from Pimax Store If you get the tracking No. for order,but can't track it on the website. Don't worry....
Fri, 5 Jun, 2020 at 1:45 PM
Pimax 8k Plus Shipping
Dear Pimaxer, Thank you for your support. Good news!  Thanks to the efforts of our team,8K PLUS headset has a stable delivery. We will updat...
Sun, 21 Jun, 2020 at 10:10 PM
backer information confirm
Note: backer stretch goal and most of the accessories will be shipped soon,we will not start to ship it until you confirm the shipping address is correct.Th...
Thu, 13 Aug, 2020 at 7:26 PM
FedEx need 5106 form?
Recently, we received many tickets for FedEx clearance in the USA. 5106 CBP Form is Applicable to providing importer's Employer ID/Social Security ...
Wed, 1 Jul, 2020 at 4:04 PM
Weekly Update July 16th 2020
8KX Shipments Have Resumed The improved customs declarations were provided to the carrier and 8KX shipments resumed on Monday. We are now shipping dail...
Thu, 16 Jul, 2020 at 2:54 PM
Customs Duties and VAT Advisory
Customs Duties and VAT Advisory July 16th, 2020 Once our 8KX shipments commenced June 30th backers notified us about some issues related to Customs Duti...
Fri, 17 Jul, 2020 at 3:37 PM
Weekly Update August 13th 2020
Weekly Update August 13th 2020 8KX Production and Logistics Advisory 8KX headset production continues to increase and we can announce we will begin proce...
Thu, 13 Aug, 2020 at 6:56 PM
Weekly Update 26th August 2020
Weekly Update August 26th 2020 8KX Shipments Expanding and Entering Next Phase We are now shipping upgrades and pre-orders to those who have con...
Thu, 27 Aug, 2020 at 4:00 PM