Crystal FAQ

How to setup your Crystal
Thu, 16 Nov, 2023 at 5:23 PM
Crystal Quick Guide
Hello everyone!         We are pleased to introduce the user manual for our product.           To facilitate your understanding and operation of the prod...
Fri, 23 Feb, 2024 at 10:40 AM
The Crystal Lighthouse Faceplate quick guide
Hello everyone!         We are pleased to introduce the user manual for our product.           To facilitate your understanding and operation of the produ...
Tue, 17 Oct, 2023 at 3:04 PM
Pimax Headset Connectivity Troubleshooting
Error Code: 10500  Troubleshooting Steps: DisplayPort Connection Step 1: Verify Firmware Status       • Switch the headset toggle to AIO mode.     ...
Wed, 31 Jan, 2024 at 5:24 PM
Crystal Eye-Tracking Troubleshooting Steps
Installation Instructions: Prior to installation, make sure to shut down the OpenXR Toolkit Companion app, PimaxXR Control Center, and OpenComposite.exe. ...
Mon, 5 Feb, 2024 at 3:44 PM
How to run OpenXR on the Pimax Crystal
This article is a reprint, to learn more please click on the original link: https://pimax.com/how-to-run-openxr-on-the-pimax-crystal/ OpenXR is an open sta...
Thu, 14 Sep, 2023 at 9:31 AM
How to replace the battery on the Pimax Crystal
Thu, 25 May, 2023 at 10:08 AM
How to set IPD with the Pimax Crystal
Wed, 24 May, 2023 at 6:22 PM
AMA July 7 – Questions & Answers about the Pimax Crystal
Here’s the log of the questions and answers from the AMA held on July 7, on the official Pimax Discord. Dozens of users submitted questions on social medi...
Fri, 14 Jul, 2023 at 11:04 AM
Pimax Crystal unboxing
Thu, 25 May, 2023 at 9:57 AM