Crystal Super FAQ
The Sweet Spot refers to the optimal viewing angle and headset position where the image is sharpest, distortion‑free, colors are most accurate, and the ...
Fri, 3 Apr, 2026 at 4:12 PM
Open the Pimax Play main interface, then click the blue icon next to "Device Not Connected" . II. Error Code 105XX 1. Error Code 10500 ...
Fri, 3 Apr, 2026 at 4:31 PM
Applies to: Crystal Light / Crystal Super (Prime Version) Method 1: Via Pimax Play Open the Pimax Play client and log in to your account. In the le...
Fri, 3 Apr, 2026 at 4:30 PM
Applies to: All client versions, all firmware versions, Windows 10 / Windows 11, all NVIDIA and AMD graphics drivers. Calibration failure may be caused by...
Fri, 3 Apr, 2026 at 4:32 PM
Description: After connecting the headset, the computer becomes severely sluggish, the mouse freezes, the screen locks up, or the system automatically rest...
Fri, 3 Apr, 2026 at 4:33 PM
Video link ：https://drive.google.com/file/d/1RXXYPwqv4YS6SOzwzKwZHG2CfsfmE5ej/view?usp=sharing Should you encounter any problems during the installation ...
Fri, 3 Apr, 2026 at 4:40 PM
Issue Description: Connection interruptions may occur due to unstable contact between the optical module and the main unit. Solution: Tighten the two screw...
Fri, 3 Apr, 2026 at 4:43 PM