Dream Air FAQ
Choose Your Play Area The chosen play area must have enough space to ensure that when you extend your arms while holding the controllers, you will not touc...
Mon, 13 Apr, 2026 at 4:02 PM
Q：Where can I view error codes in Pimax Play? A: Open the Pimax Play main interface and click the blue icon next to "Device Not Connected." Q...
Tue, 3 Nov, 2026 at 4:30 PM
When the Dream Air eye tracking behaves abnormally, how should basic troubleshooting be carried out?
A: First complete the eye tracking calibration, then use the client's export log function to export the logs and provide them to technical support for ...
Tue, 3 Nov, 2026 at 4:33 PM
A: Please refer to the video tutorial: International (YouTube): https://www.youtube.com/watch?v=g4Fw0DL3qzw Removing the Old Cable： Disconnec...
Tue, 3 Nov, 2026 at 4:31 PM
A: Please refer to the video tutorial: International (YouTube): https://www.youtube.com/watch?v=qEUGlE7Bn1k Removing the Dream Air 2D Strap Temple A...
Tue, 3 Nov, 2026 at 4:34 PM
A: Please refer to the video tutorial: International (YouTube): https://youtu.be/chAbvcMh-yU How to Launch SteamVR Games: There are two method...
Tue, 3 Nov, 2026 at 4:35 PM
A: Please refer to the video tutorial: International (YouTube): https://youtu.be/qEUGlE7Bn1k Quick Passthrough Mode Instructions： In Pimax Quick ...
Tue, 3 Nov, 2026 at 4:35 PM
Check the clip spring-back: Confirm that the clip at the strap slot springs back and locks properly after insertion. If the clip does not fully pop out o...
Tue, 3 Nov, 2026 at 4:36 PM
Regarding motion blur on the Dream Air SE, we recommend trying the following steps first, which usually help alleviate the issue effectively: Update fir...
Tue, 3 Nov, 2026 at 4:37 PM