FAQ

Computer configuration and environment
Question: Recommended computer configuration   5K Plus/5K XR is recommended to use i5 processor or above, memory 8GB or larger, N card 1070 or above  8K is...
Tue, 21 Apr, 2020 at 5:36 PM
Firmware Related
Question: How to upgrade P2 firmware (Normal Upgrade)        1. Confirm that the Pitool is connected normally and the LED indicator light is green.    ...
Tue, 21 Apr, 2020 at 5:36 PM
Troubleshooting And Solutions
Question: Fault detection 10500, 105XX        1. The LED light is off, check if the HMD power adapter is plugged in       2. The LED light is red, check w...
Tue, 21 Apr, 2020 at 5:37 PM
Positioning Related
Question: How to use the HMD without a base station?  If you do not have a base station used for positioning, please uncheck the Lighthouse Positioning sol...
Tue, 21 Apr, 2020 at 5:35 PM