5K&8K FAQ
System Requirements for Pimax HMDs Product 8KX DMAS 8KX KDMAS 8K X 8K PLUS 5K Super 5K PLUS Computer operating system Windows10 ...
Thu, 8 Dec, 2022 at 2:33 PM
Question: Fault detection 10500 l The LED light is off, check if the HMD power adapter is plugged in. If yes, please ensure the power adaptor is connecte...
Thu, 8 Dec, 2022 at 2:53 PM
Headset diagram 1 Preliminary preparation work 1.1 Pitool installation guide 1.2 Base station installation guide 2 Pitool Connection instruc...
Thu, 8 Dec, 2022 at 3:03 PM
This article will help solve a failed firmware update (blinking led), where the Pimax STM Device DFU tool is recognized as Guillemot STM DFU Device instead....
Thu, 8 Dec, 2022 at 3:11 PM
Question: How to use the HMD without a base station？ If you do not have a base station used for positioning, please uncheck the Lighthouse Positioning sol...
Thu, 8 Dec, 2022 at 3:50 PM
1. How to set up base stations (VIVE 1.0): https://d2y5sgsy8bbmb8.cloudfront.net/v2/c01d5723-232b-5112-8ebe-6a140dde8e3b/ShortForm-Generic-480p-16-9-140917...
Thu, 8 Dec, 2022 at 3:54 PM
1. PHYSICAL CONNECTION Please make sure you have both LCD monitor and Pimax headset connected. Pimax headset could not work without LCD monitor. Please m...
Thu, 8 Dec, 2022 at 4:02 PM
LED is blue Controller is powered but not paired with your headset. Pair your controller again: Navigate to the SteamVR status window Open the menu and...
Thu, 8 Dec, 2022 at 4:10 PM
If the 10936 error occurs after updating the firmware or updating Pitool, first ask the user to change the computer. If it can be connected normally, there ...
Wed, 4 Jan, 2023 at 10:00 AM
If the direction in the headset is wrong,you could reset the direction by two steps. 1.choose 9-axis mode in Pitool setting. 2.Right click the Pito...
Fri, 9 Dec, 2022 at 9:22 AM